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Shipping Policy

CIGAR STANDARD SHIPPING POLICY

All orders are guaranteed to be shipped within 48 hours, Monday – Friday 8am – 5pm, PST.

Orders received (and in stock) before 3:30pm PST will be shipped that same day. Any order received after 3:30pm PST will be shipped on the following business day.

Signature required upon delivery to California, Nevada & Rhode Island. Online sale of tobacco products are prohibited in Maine, Iowa & Montana.

Carriers

  • We use the following carriers to deliver our orders:
    • USPS
    • UPS

Order Tracking

  • If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Time

  • Items are shipped via USPS or UPS at the discretion of CigarStandard. If an item is in stock, we ensure same day shipment. Items shipped via USPS are estimated to arrive within 2-3 business days, and an estimate of transit can be found here. Estimated delivery of items shipped via UPS depend on location, and an estimate of transit can be found here.

Shipping Rates

  • The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to cancel your order if you choose to. To qualify for our free shipping offer, an order must be over $49 and shipped within the continental United States.

Back Orders 

  • If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.